Audrey Joy Kwan is a business strategist and leadership coach for agency owners. She has a track record of helping creatives and consultants scale their service delivery to multiple six figures and beyond with a lean team. Audrey left a full-time career eight years ago, operationalizing million-dollar marketing projects. She has a Master’s Degree in Communications focused on Organizational Development.
Today, she uses her experience, education and track record of leveraging processes and people to grow a service-based business to multiple six-figures and beyond. You can find her at the Small But Mighty Agency Podcast or MightyPodModel.com
In this episode, we talk about how to know when it is time to build a team. Joy shares why drive-by delegating doesn’t work and a better way to build your dream team.
Listen in to learn how to:
→ How to build a process-oriented service business to get you out of being the bottleneck
→ Overcome the fear of hiring to make more money
→ How to build your dream team
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